Okay, I admit it--the first time I went to Wisconsin I had my doubts, but they only lasted until I got an airplane overview of the lakes and gorgeous landscape. Last week, I made trip number three and could seriously imagine myself living there. As you can see, the people are uber friendly, and even the air feels clean.
I was there to give a talk to health care professionals about the kind of relational aggression that occurs from nurse to nurse, doctor to nurse, and yes, even doctor to doctor. The problem is so serious one article reports that as of January 2009, the Joint Commission is going to require hospitals to have policies in place to deal with it.
Who suffers most? Of course, everyone! Just as all girls feel the fallout of an ongoing word war, doctors, nurses, and patients are impacted by nastiness in the workplace. According to another report, "A 2004 study of workplace intimidation by the Institute for Safe Medication Practices (ISMP) in Horsham, Pa., found that nearly 40 percent of clinicians have kept quiet or ignored concerns about improper medication rather than talk to an intimidating colleague."
How discouraging--and all the more reason to start lobbying for change before it's forced upon us!
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